Terms and Conditions

Last updated: 18th February 2026

 

1. Introduction

These Terms govern your use of our website and services. By accessing the site or booking a service, you agree to these Terms.

 

2. Who We Are

Insight Services

 

3. Website Use

You must not misuse the site, attempt unauthorised access, or interfere with its operation.

 

4. Information on This Website

Content is for general information only and may be updated without notice.

 

5. Booking and Services

 

5.1 Booking

By booking, you confirm the information provided is accurate.

 

5.2 Service Scope

Services may include assessments, consultations, and reports. We may decline or discontinue services where appropriate.

5.3 Reports

Reports must not be altered or redistributed without permission.

 

6. Fees and Refunds

Fees must be paid as agreed. Refunds follow our Refund Policy.

 

7. Safeguarding

We may share information without consent if required to protect a child, vulnerable adult or the public.

 

8. Intellectual Property

Website content is owned by us and must not be reproduced without permission.

 

9. Limitation of Liability

We are not liable for losses arising from website use or events outside our control.

 

10. Third‑Party Links

We are not responsible for external websites.

 

11. Data Protection

Your data is handled in accordance with our Privacy Policy.

 

12. Changes to These Terms

We may update these Terms periodically.

 

13. Governing Law

These Terms are governed by the laws of England and Wales.